Unified Communications – VoIP, IM & Presence, Contact Centre & Telepresence
All businesses need reliable, fast and secure communication methods to connect them with employees, business partners and customers. By integrating all your voice, video, data and mobile applications into one unified communications platform, enables new and smarter ways of working, extends the lifetime of your existing infrastructure and cuts costs.One benefit of using UC is the feature of being able to start a phone call from a desk phone, and continue the call on a mobile as you walk away from your desk and out of the office. So, in terms of continuing a phone call it means that you don’t need to tell the person you’ll have to call back later. A single voicemail with a unified voicemail box is another feature of UC, and this works for multiple communication devices, such as a desk phone, home phone, mobile phone, or VoIP.
The features and benefits of unified communications include:
- Integrated Communications Across Multiple Devices
- Improved Call Management And Customer Care
- Significantly Reduced Call Costs Compared To Traditional Telephony
- Secure anywhere, anytime connectivity with detailed, real time information and control
Unified Comms offers a multitude of benefits including both cost savings and time savings, which lead to more affordable and efficient communication.